Terms & Conditions

Company

www.dejimastore.com (the “Site”) is published and operated by Inventaire, a Société par Actions Simplifiée with share capital of €50,000, whose registered office is 7 rue des Filles-du-Calvaire 75003 Paris. Registration number at the Paris registre du commerce et des sociétés: 852 021 989.

Site

Publication directors: Charles Bataillie, Timothée Kaplan

Contact: +33 (0)9 88 58 55 38 – info@dejimastore.com

Hosting: Shopify Inc, 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

Intellectual property

This entire site is subject to French and international legislation on copyright and intellectual property. Any reproduction or representation in whole or in part, on any medium whatsoever, without the prior authorisation of Inventaire SAS, is prohibited.

The name “Dejima” has been registered as a trademark with the INPI (trademark no. 4796087). Consequently, any unauthorised reproduction of this trademark by Inventaire SAS constitutes an infringement liable to criminal and civil prosecution.

Data protection

The site, as it has been designed, is not intended to collect the personal data of its visitors. The only information recorded is that provided voluntarily by Internet users to enable them to purchase products or subscribe to our newsletter. Inventaire SAS is the sole recipient of this personal data, none of which will be passed on to third parties or commercial companies.

You have the right to access, rectify and delete data concerning you. This right may be exercised by sending an e-mail to: info@dejimastore.com.

Cookies

The site uses cookies to improve the service provided to its visitors. If you wish to deactivate them, you can do so at any time via your browser settings. Inventaire SAS also uses Google Analytics to measure its audience. You can deactivate this at any time by going here.

Terms and conditions of sale

ARTICLE 1: PRICES

1.1 - Prices are quoted in euros (EUR) (€) and include all taxes. They include the cost of the products, handling and packaging but exclude shipping costs.

1.2 - If you order from a country other than Metropolitan France, you are the importer of the products concerned. Customs duties or other local taxes may be payable for shipments outside the French Overseas Departments and Territories and the European Union. These rights and sums are not the responsibility of Dejima and are at your charge.

1.3 - Dejima reserves the right to modify its prices at any time, but the products, subject to their availability, are invoiced on the basis of the prices in force at the time the order is registered.

ARTICLE 2: ORDERING

2.1 - An order implies full acceptance of these terms and conditions of sale.

2.2 - Once you have placed an order on the site, you will receive a confirmation e-mail confirming the status of your payment. This e-mail summarises the details of your order: products, quantities, price and delivery address.

2.3 - Orders take 48 hours to prepare. Once your order is ready to ship, you will receive a second e-mail including a tracking number.

2.4 - Dejima reserves the right to cancel or refuse an order from a customer with whom there is a previous payment dispute.

ARTICLE 3 : PAYMENT

3.1 - Payment for an order is made by credit card: Visa, Mastercard or American Express. Payment is made via Stripe, and your bank details are transferred in total security (SSL protocol). Dejima never has access to these data.

3.2 - Dejima reserves the right to suspend an order in case of refusal of payment authorization or non-payment.

ARTICLE 4 : DELIVERY

4.1 - The delivery times shown on the website are given as an indication only.

4.2 - Dejima cannot be held responsible for any delay in delivery. This delay does not give you the right to cancel the order, to refuse it or to ask for compensation.

4.3 - In the event that you receive a damaged or opened parcel, Dejima is committed to deliver you a new shipment at no additional cost. This is possible under the express condition that you have previously refused the parcel to the postal service of your country and contacted Dejima to inform of the incident.

4.4 - If you have not received a parcel and proof is provided that it has been lost by the postal service, Dejima will send you a new shipment at no additional cost.

ARTICLE 5 : CONFORMITY

The products are sold as shown on the website. Dejima cannot be held responsible for the slight differences that may exist and that are due to the production techniques used.

ARTICLE 6 : WITHDRAWAL PERIOD

6.1 - You have a period of 14 days from receipt of your order to return a product. Only the price of the product and the delivery costs will be refunded. You are responsible for the cost of returning the products.

6.2 - A return must be sent in its original packaging. Dejima reserves the right to refuse the return order if it has not been packaged in the right conditions and if the product comes back damaged.

6.3 - Reimbursement will be made by transfer to your bank account, within 14 days or less, from the date of receipt of the return order.

ARTICLE 7: CUSTOMER SERVICE

Please do not hesitate to contact us for any information or questions you may have:

Dejima
7 rue des Filles-du-Calvaire

+33 (0)9 88 58 55 38

info@dejimastore.com

ARTICLE 8: DISPUTES

This contract is subject to French law. Any dispute relating to the interpretation or application of these terms and conditions of sale shall fall within the exclusive jurisdiction of the courts of Paris.